Understanding Culture
Climate, Culture & Engagement
Culture is airborne, socially transmitted explicitly and implicitly – it’s what we are taught and what we observe. Organisational Culture and Climate, including employee engagement are separate but related.
Engagement is the WHAT
- It affects feelings
- It is easy to see
- It is easy to change
- It is what most organisations act on
- It is the predictor of short-term performance
Climate is the HOW
- It is demonstrated by artefacts: visible representations
- It is represented by peoples perceptions e.g. structures & systems
- It is represented by espoused values
- It is characterised by implicit and explicit decisions made by leaders
Culture is the WHY
- It is represented by norms & expectations
- It is the underlying beliefs & assumptions
- Culture is harder to see
- Culture is harder to change
- Culture is a better long term predictor of performance
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