For more than 50 years MARAC has been helping New Zealanders and local businesses build a better future through their finance and investment offerings. This has led to MARAC being recognized as one of New Zealand's top finance companies – a standing reaffirmed by MARAC being one of only three to have the much coveted ‘investment grade’ credit rating from international credit ratings agency Standard & Poor’s. Wholly New Zealand-owned by Pyne Gould Corporation, the wider MARAC finance group includes the Ascend Finance, Nissan Finance and MARAC Securities brands.
Brian Jolliffe, Managing Director, believes MARAC's position as New Zealand's pre-eminent finance company results from having the best people in finance working for MARAC. This philosophy, coupled together with shared values, inspiring vision and engagement of teams in their cultural journey has led to us having a team who are passionate about sharing their customers' vision and working with them to find the most effective tailored solutions. It has also led to greater team interaction and co-operation, innovation, adaptability, service quality and a team who actively strive to create a better work environment.
These cultural outcomes have contributed to MARAC’s overall success, evidenced through strong growth in both assets and financial returns of the company and MARAC's impeccable reputation in the marketplace.
Culture Survey Results
Click circumplexes to enlarge.
| Industry | Financial Services |
| Customers | 40,000 in New Zealand |
| People | 150 New Zealand Wide |
| Assets | N/A |
| Revenue | N/A |
| CEO | Brian Jolliffe |
| Internal Change Agents | Chris Flood, General Manager — Motor and Consumer, Executive Management Team, Team Managers |
| External Change Agents | Justine Farrington, Mike Gourley — HSNZ |
| HSI Tools Used | Organisational Culture Inventory™ (OCI) (Preferred and Actual); Organisational Effectiveness Inventory™ (OEI), 12 Styles Exercise, Culture Engagement Workshops, Life Styles Inventory™ 1&2 (LSI); Management Effectiveness Profiling System™ (MEPS), Leadership Impact™ (L/I), Group Styles Inventory™ (GSI), COACH |
| Outcomes | Greater employee engagement, cooperation and satisfaction levels contributed to increased adaptability and flexibility, enhanced customer satisfaction and service quality ratings. Investment grade credit rating of BBB — from Standard & Poor's, an international credit ratings agency. Assets doubled and profits have had a three fold increase (2002-2007). |
Contact
Auckland
Neil McGregor
Senior Consultant
Ph: +64 9 309 9010
E-mail: neil@hsnz.co.nz
Wellington
Pam Wilson
Senior Consultant
Ph: +64 4 470 7700
E-mail: pam@hsnz.co.nz
Melbourne
Quentin Lawler
Client Service Manager
Ph: +61 (0)3 9675 0100
E-mail: lawler@human-synergistics.com.au
Sydney
Mary Megalaa
Business Development Manager
Ph: +61 (0)2 9271 5900
E-mail: mary@human-synergistics.com.au
© Human Synergistics InternationalResearch and Development by Robert A. Cooke Ph.D. and J. Clayton Lafferty Ph.D.. |
Human Synergistics Australia Pty Ltd
Sydney NSW — Phone: +61 2 9271 5900 |
Human Synergistics New Zealand Ltd
Wellington — Phone: +64 4 470 7700 |

