The 9th Australian Conference on Culture & Leadership
The 9th Australian Conference on Culture & Leadership (Keep Your Promises by Leading a Constructive Culture) was held in Sydney, Melbourne, and Perth.
At this conference, we launched the CSSS (Customer Service Styles Survey) and explored the important role that culture and leadership plays in delivering a positive customer experience.
Speakers included:
- Andrew Mohl — Managing Director & CEO, AMP Ltd.
- Mike Shove — Managing Director & CEO, CSC Australia. Get Mike's presentation.
- Stephan Weber — Managing Director, Rio Tinto, HIsmelt Corporation. Get Stephan's presentation.
- James Brindley — Commercial Director & Vincent Kelly - Director, Sales Strategy, Lion Nathan
- Shaun McCarthy & Quentin Jones — Human Synergistics Get Shaun's presentation. Get Quentin's presentation.
Award Winners
Photographs from the Sydney Conference
Photographs from the Melbourne Conference
Photographs from the Perth Conference
Contact
Auckland
Neil McGregor
Senior Consultant
Ph: +64 9 309 9010
E-mail: neil@hsnz.co.nz
Wellington
Pam Wilson
Senior Consultant
Ph: +64 4 470 7700
E-mail: pam@hsnz.co.nz
Melbourne
Quentin Lawler
Client Service Manager
Ph: +61 (0)3 9675 0100
E-mail: lawler@human-synergistics.com.au
Sydney
Ronelle Pratt
Business Development Manager
Ph: +61 (0)2 9271 5900
E-mail: Ronelle@human-synergistics.com.au
© Human Synergistics InternationalResearch and Development by Robert A. Cooke Ph.D. and J. Clayton Lafferty Ph.D.. |
Human Synergistics Australia Pty Ltd
Sydney NSW — Phone: +61 2 9271 5900 |
Human Synergistics New Zealand Ltd
Wellington — Phone: +64 4 470 7700 |





