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The Importance of Measurement

Unless critical aspects of human behaviour can be defined and described precisely, the odds are they can’t be changed. In this respect, Human Synergistics offers impressive and very real advantages.

By measuring human behaviour – be it at the individual, team or organisational level - it becomes tangible, it becomes something that can be described, and made specific. Measurement allows the abstract to become concrete. It makes the obscure specific.

It has been said that we measure the unmeasureable.

We believe that our tools allow the measurement of what up to now has been considered unmeasureable. With the data our tools measure, people in organisations can engage and discuss the undiscussable. The undiscussable is most often the source of much conflict and wasted effort.

We help organisations, teams and individuals understand what they have not been able to understand before. We provide people with information that they would not otherwise have. In this way we help individuals, teams and organisations obtain more control of their present and their future.

We believe that in measuring behaviours, it's not enough to simply provide a measure of the current state: such measurement must also provide guidance as to cause and what must be done to move forward. Measuring the current state without any inherent prescription is no more than going to the doctor and being told you have a temperature. In such a situation you would want to know what caused it and what you need to do about it.

To achieve this, considerable research is required. Our commitment to this is absolute. Our international database consists of over one million managers and 12,000 organisations. Our strength lies in our ability to interpret this unique and valuable information to design specific improvement strategies based on accurate data. In New Zealand and Australia alone, over 30,000 managers have benefited from our integrated diagnostic system.

And do people change? Our data suggests they do. In fact, in pre and post test studies of managers, 75% show positive and significant change as reported by those who work with them.