2023 Human Synergistics Culture Sustainability Award – Latrobe Health Services

Published on 02 Oct 2023

2023 Culture Sustainability Achievement award

The Culture Transformation and Sustainability Awards recognise organisations which have created a Constructive Culture or sustained a Constructive Culture on a subsequent remeasure using the Organisational Culture Inventory® (OCI).

This year we are pleased to announce one of our Sustainability Award winners - Latrobe Health Services! Congratulations.

Latrobe Health Services
After 70 years of providing health insurance to Australians, Latrobe Health Services embarked on an ambitious Strategic Plan in 2018 to become the number one not-for-profit regional health fund by 2030 – and with this plan made the commitment to a journey of culture transformation. It was a line in the sand moment where the organisation recognised its culture was the key to realising its vision; providing a place where energy, coaching, encouragement, and innovation for staff would translate to growth and retention of members.

Fast forward to 2023, where Latrobe Health Services is a fund successfully navigating their way through an ambitious and continuing program of change and growth towards this compelling vision. An integral part of the organisation’s continued success is the significant transformation towards constructive styles within its team experienced by 2021, and sustained through to 2023. A deliberate focus on transforming the way people work, supporting leaders, coaching for success, role clarity and designing career pathways has helped achieve less reliance on the previous passive and defensive behavioural norms that had historically defined organisational culture.

Latrobe Health Services leaders and teams have found confidence in new ways of working, connecting and growing. Integration of a constructive mindset and approach within the Latrobe Employee Value Proposition (our People Promise) has enabled clear and dynamic pathways for action. The Latrobe Health Services team is proud of our progress to date, invested in our ongoing program of development, and excited about creating further opportunity to grow and achieve, together.