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2019 Transformation Award Winner - Queensland Treasury Corporation

Published on 10 Sep 2019

The Culture Transformation and Sustainability Awards recognise organisations which have created a Constructive Culture or sustained a Constructive Culture on a subsequent remeasure using the Organisational Culture Inventory® (OCI).

This year we are pleased to announce one of our Transformation Award winners - Queensland Treasury Corporation! Congratulations!

Queensland Treasury Corporation - Harnessing organisational transformation through culture change


QTC As Queensland Treasury Corporation's (QTC) Chief Executive, Philip Noble prioritises enabling a constructive high-performing organisational culture that enables employees to stretch themselves and be ‘the best version of you’.

Leading the organisation through a holistic transformational change is not an easy task for any organisation, particularly one that manages a multi-billion dollar funding program. Philip’s change program at QTC was recognised as one of the most rapid deployments of its type—redesigning its banking systems, processes and organisational structure. However, Philip believes the true transformation happened when he asked his leadership team to focus on people and culture.

Recognising the culture opportunities, Philip engaged Human Synergistics to measure its organisational culture in 2016, using its diagnostic tools to identify the levers for cultural change.

The culture data proved invaluable for QTC’s leadership team, as they were able to devise strategies not only at an organisational level—but also tailor strategies for change in each team’s individual culture.

Philip then sat down with his leadership team to define the desired culture for QTC and then regularly articulated and reinforced to all leaders and employees what this meant in terms of behaviours.

When QTC measured its culture again in 2019, it had a significant increase of 25% in all Constructive Styles (now measuring above the 80% in three of the four and 65% on the fourth). QTC also had a significant reduction of 20% in Passive/Defensive Styles (green) and a 9% reduction in Aggressive/Defensive Styles (red).

Philip describes the organisation’s culture now as energetic and intellectually curious with people putting their hand up and unlocking their potential to achieve organisational results. Building a constructive culture has been profound for QTC with a direct impact on organisational performance.

Learn more about Queensland Treasury Corporation