The Culture Transformation Achievement Award

Balmain Leagues Logo

Balmain Leagues Club is a ‘not for profit’ organisation, with its revenue distributed back to members through the club’s services and its support and development of rugby league, specifically the Wests Tigers team.

Underpinning the Club’s transformation strategy was a focus on training the Executive Team and Duty Managers in new behaviours and engaging them to develop an adaptable, high performance culture that supported and encouraged constructive thinking and behaviour throughout the Club.

A key outcome for Balmain was its increased ability to adapt to its external environment and manage change. Despite tough external conditions, Balmain Leagues Club has gone from a virtual hand-to-mouth existence to becoming a strategically responsive, thriving organisation.

Download the Case Study

Culture Survey Results

Organisational Culture Inventory Test (2000) balmainleaguesclub Test Circumplex
Organisational Culture Inventory Re-Test (2005) balmainleaguesclub Retest Circumplex

Click circumplexes to enlarge.

IndustryHospitality – Clubs
Customers 35,000 per month
People 100
Assets$25 million
Revenue$18 million per annum
CEODanny Munk (1995 – 2006);
Tim Camiller (2006 – Present)
Internal Change AgentsWayne Forrest;
Executive Team;
Duty Managers
External Change AgentsRoma Gaster — Karibu Education International Pty Ltd
HSI Tools UsedOrganisational Culture Inventory™ (OCI) (Preferred and actual); Organisational Effectiveness Inventory™ (OEI); Life Styles Inventory™ 1&2 (LSI); Leadership/Impact™ (L/I)
OutcomesBusiness growth, decrease in operating costs, increased staff retention and satisfaction, increased brand currency.

Contact

Auckland

Neil McGregor
Senior Consultant
Ph: +64 9 309 9010
E-mail: neil@hsnz.co.nz

Wellington

Pam Wilson
Senior Consultant
Ph: +64 4 470 7700
E-mail: pam@hsnz.co.nz

Melbourne

Quentin Lawler
Client Service Manager
Ph: +61 (0)3 9675 0100
E-mail: lawler@human-synergistics.com.au

Sydney

Mary Megalaa
Business Development Manager
Ph: +61 (0)2 9271 5900
E-mail: mary@human-synergistics.com.au


® 2006 Human Synergistics (NZ) Ltd

© Human Synergistics International

Research and Development by Robert A. Cooke Ph.D. and J. Clayton Lafferty Ph.D..

Human Synergistics Australia Pty Ltd

Sydney NSW — Phone: +61 2 9271 5900
Melbourne VIC — Phone: +61 3 9675 0100
www.human-synergistics.com.au

Human Synergistics New Zealand Ltd

Wellington — Phone: +64 4 470 7700
Auckland — Phone: +64 9 309 9010
www.hsnz.co.nz