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Pam Wilson Consultant

Pam is a senior consultant in our Wellington office. She has considerable international experience in behaviour change and organisational development in the financial services industry. Her experience with banks and insurance companies in New Zealand, Australia, Singapore and India has given her a thorough understanding of the levers that support behaviour change.

For the past 4 years Pam has consulted with clients throughout the Asia-Pacific region to develop their sales and service culture, which has reinforced her belief that leadership is the essential factor in achieving success. She has worked with, and facilitated, all levels from senior management to frontline groups.

Prior to becoming a consultant Pam had extensive experience in a large financial organisation, managing internal organisational change projects including the national implementation of a sales and service culture change program, organisation-wide training roll-outs, development and implementation of a recognition program and performance management system. She also coached senior management in their effective use of the tools.

Pam holds a Bachelor of Arts degree from the University of Canterbury and a Diploma and Certificate of Teaching.