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Organisational Culture: Establishing what makes an Organisation Attractive

By Quentin Jones, Director, Human Synergistics

Page 2 of 7

Measuring and Understanding How Culture Works

The Organisational Culture Inventory (OCI) and Organisational Effectiveness Inventory (OEI) measure both culture and climate. They provide a complete picture of the relationship between stated values (preferred culture) and the organisation's actual operating culture, identifying the key factors that influence that relationship (causal factors) and the outcomes associated with this.

How Culture Works: The Organisational Development Model

Organisational Culture Research - Australia and New Zealand

Startling differences are consistently measured between the preferred organisational culture and the actual culture profiles, representing a serious disconnect between what management seeks in terms of values and culture, and what members report as being their current operating cultures, that is, "how I am expected to behave". Culture profiles can be plotted and visually compared using the Human Synergistics circular Circumplex diagram.

Preferred Culture as at 4 Jan 2004

Preferred Organisational Culture
as described by 9,432 Australians and New Zealanders

Actual Culture as at 4 Jan 2004

Actual Organisational Culture
as described by 132,543 Australians and New Zealanders

In summary, leaders have an intention to build organisational cultures that reinforce achievement, excellence, goal setting, personal growth, cooperation, integrity, a sense of personal uniqueness, encouragement, support and generally fulfillment of "higher order" needs (Constructive behaviours). In contrast to this, individual staff experience the actual organisational culture as one that reinforces conventionality, compliance, avoidance of blame, dependence and the need for approval (Passive/Defensive behaviours) and covert opposition, competition, power, politics and the appearance of competence (Aggressive/Defensive behaviours).

Next: Page 3: Culture Experienced by Engineers


 

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Related Articles

  1. The Leadership Challenge The key challenge of leadership is resolving the disconnect between managers' intended and ideal impact on others and the actual impact managers have on others

  2. Organisational Culture: We still have a Long Way to go Research on over 900 New Zealand and Australian organisations shows that we still have a long way to go in our efforts to build cultures that can truly be described as high performing - and the reason lies with the current quality of leadership

  3. Putting People First at HIsmelt How can a fast-growing research-based company handle the workplace culture issues that often arise as a result of restructure and rapid growth?

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