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Putting people first at HIsmelt By Scott Maclean, Horizon Public Relations Page 2 of 3 The Solution Price enlisted the support of his Human Resources Manager Chris Bowers to develop a change management programme for the organisational culture. To give the project focus Bowers named the change process Understanding Self and Others. He initiated the project with a number of well know team building tools such as Myers-Briggs and Team Builder. "Our team of academics had very limited experience of self-evaluation processes - these initial tools were a great introduction," Bowers said. "However, while those tools were useful, Duncan and I really wanted a system that not only assessed the cultural issues but gave us some direction on the way forward. "It was clear from our research that Human Synergistics was the only company with the instruments and consulting experience to help us achieve our vision," Bowers said. In 2001 Human Synergistics took each of the 35 HIsmelt employees through the challenging LSI process to help them understand their own individual challenges. Then, an Organisational Culture Inventory (OCI) was conducted that confirmed a very passive/defensive and aggressive/defensive culture.
LSI Test April 2001
LSI Retest February 2003 "Developing the world's first direct smelting plant is a huge challenge. To achieve this we realised we had to create an environment where senior managers walked the walk and everyone worked as a team, with a common goal," said Bowers.
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